Upload the dialer CDR export (CSV) → confirm column mapping → dashboard. Everything runs in your browser; the file never leaves this machine.
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Drop your CDR file here
CSV, Excel (.xlsx / .xls) or TSV — any dialer export works; you'll map the columns in the next step. Lead = unique phone number. Campaign = list name.
Choose file
Column mapping
Auto-detected from your file. Check and correct before generating. * = required.
DateCampaigns
⚠ Auto-flags for selected period & campaigns
Lead funnel — unique phone numbers
Connect rate by attempt #
Daily trend (selected day highlighted)
Hourly connect rate
Agent scorecard — click a header to sort
Agent
Dials
Unique Numbers
Connected
Connect %
Talk (min)
AHT conn (s)
Quality conv % (2m+)
Interested
CB/FU
Pay/Plan
NI
Est. Leakage ₹
Unique Numbers = distinct phones dialed · Quality conversation = connect ≥ 2 min · Leakage = idle time + wasted/killed dials + lost-revenue estimate (see Behavior Audit for the math).
Disposition mix (cleaned & deduped)
Campaign performance — all campaigns, selected date window
Campaign
Dials
Unique Numbers
Connect %
Quality conv %
Interested
Pay/Plan
Conv % (pay/numbers)
Quality conversation % per unique number is the lead-allocation signal: route fresh leads to the campaign that creates real conversations, not the one with the most dials.
🔍 Agent Behavior Audit — with evidence
Click Evidence on any row to see the exact calls behind the flag. Click Action Pack to export a per-agent accountability report. Flags are signals for recording audits, not verdicts.
Cost & revenue assumptions (used for ₹ leakage estimates)
Cost per productive minute = monthly cost ÷ (days × hours × 60). All leakage figures are conservative estimates and are labeled as such in exports. Settings reset on page reload — this tool stores nothing.